Refund & Return Policy

Last Updated: [17/02/2025]

1. Eligibility for Refunds/Returns
Refunds or returns are accepted only if:

• The packaging or product is damaged upon delivery.

• You notify us within 5 days of receiving the order.

2. Process

• Step 1: Contact our support team at [contact email/WhatsApp number] with your order details and evidence of damage.

• Step 2: Our team will review your claim and provide instructions for returning the damaged item.

• Step 3: Upon receipt and verification of the damaged product, a refund will be processed to your original payment method.

3. Non-Refundable Items

• Digital services such as the Virtual Snan experience are non-refundable once delivered.

• Orders without evidence of damage or requests made after 5 days will not be eligible for refunds/returns.

4. Liability Disclaimer
MahaKumbhVirtualSnan’s liability is limited solely to the value of the affected product. We are not responsible for any indirect or incidental losses arising from product issues.